InboxSync-powered helpdesk

One shared inbox for every customer conversation.

Caira brings email, social, and messaging channels into one private team queue with clear ownership, internal notes, customer replies, and provider health built in.

8
provider patterns
2 modes
note or reply
Live
health context

Open conversations

Customer queue

Search or filter

Acme Ops

Google Workspace

Billing export is missing May invoices

We need the audit trail before finance closes the month. Can someone confirm the sync status?

Needs reply

Northstar Labs

WhatsApp

Reply window closes soon

Mine

Tandem Studio

Instagram

Media attachments unavailable

Read only

Riverbank Co

Microsoft 365

Contract thread reopened

Open
Queue ownership

Know who owns every conversation.

Saved views separate mine, unassigned, open, unread, and needs-reply work so teammates do not collide.

Channel-aware

Respect provider limits.

Email, WhatsApp, Telegram, Instagram, Messenger, Discord, and IMAP states show send, subject, media, and backfill capabilities.

Diagnostics

Explain sync failures in plain language.

Health banners, reconnect states, and event context make InboxSync vendor issues actionable for admins and safe for members.

Private team inbox

Start with a workspace, connect a shared inbox, then invite your team.

Create workspace